Privacy Policy

Last updated: May 2026

1. Who We Are

empAIre ("we", "us", "our") provides AI operations and consultancy services. This policy explains how we collect, use, and protect personal data when you visit our website or use our services.

2. Data We Collect

We may collect the following information:

  • Contact information: name, email address, phone number, and business name when you book a call or submit a form.
  • Usage data: pages visited, time on site, referring source, and device or browser information through privacy respecting analytics.
  • Communication data: records of correspondence when you contact us directly.

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries and schedule consultations
  • Deliver and improve our services
  • Send relevant follow up communications with your consent or where there is a legitimate business reason to continue the conversation
  • Understand how our website is used so we can improve it

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Consent: when you submit a form, book a call, or opt in to communications.
  • Legitimate interest: to operate and improve our website and services.
  • Contractual necessity: to deliver services you have engaged us for.

5. Data Sharing

We may share data with:

  • Service providers: hosting, scheduling, analytics, and communication tools necessary to deliver our services. All providers are expected to operate under suitable data protection terms.
  • Legal requirements: if required by law or to protect our rights.

6. Analytics and Tracking

We may use privacy respecting website analytics to understand visits, traffic sources, and page performance. If Plausible Analytics is in use, it is configured as a cookie free analytics service and does not profile visitors for advertising. If a different analytics platform is introduced later, this page will be updated to reflect it.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected. Contact and communication data is retained for up to 24 months after our last interaction, unless a longer period is required by law or an active service agreement.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request a copy of your data
  • Object to or restrict processing
  • Withdraw consent at any time

If you want access to your data or want it erased, email us and we will handle the request in line with UK GDPR requirements.

9. Cookies

This website uses only essential cookies required for basic functionality. If Plausible Analytics is used, it runs without tracking cookies. We do not use advertising pixels or third party marketing scripts on this site.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmission is encrypted via TLS or HTTPS.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.

12. Contact

For privacy related questions, data access requests, or erasure requests, contact us at:

empAIre
Email: [email protected]
General enquiries: [email protected]